Daisy’s Story

Support doesn’t stop once someone is housed 🏘️

Recently, we helped Daisy* move into her own flat, a huge milestone after a long and difficult journey. But soon after moving in, Daisy began receiving electricity bills of £150 a month due to faulty wiring. The stress of the bills took a toll on her health and left her in debt. That’s when Daisy came back to us for help.

Our advice worker, Lulu, stepped in to chase the energy company (even after the first engineer didn’t show). Eventually, the fault was fixed, and Daisy’s bill dropped to under £3 a week. 

We’re still working to recover the money she was wrongly charged, but Daisy now has peace of mind and a safe, affordable home.

 At Bromley Homeless, we know that ongoing advice and advocacy are vital to prevent repeat homelessness, because true support continues after someone finds a home.

*Name changed for privacy.